These instructions will take you through the process step by step.
If you still need help with this process please contact your in-house technical support. Although we've tried to cover many things here, your PC may be configured differently than we've expected by your in-house technical support staff and only they can assist you.
An Internet Browser (Internet Explorer 5.5 or greater, or Netscape Navigator 4.7 or greater) that supports 128 bit encryption is required.
You may want to check the top of this page the second week of each month to see when the PS&R Summary Reports were "Last Updated".
OR
If you have an email account, we can notify you when the reports are ready. Each month, as filed are placed on the server, an email will be generated to the Highmark Medicare ServicesNews mailing list letting subscribers know the files are there. The email will contain a link to your files. To subscribe to the list, please visit the list subscription page.
Questions?
If you have any questions about this process you may call 1-800-560-6170 and leave a message or you may contact the Customer Contact Center. Please identify yourself as a Highmark Medicare Services eDelivery User when calling or writing. You will also need to provide your login id.